Organising and delegating

Duration of Course - 1 day

Unit Aims

To develop an introductory knowledge and understanding of organising and delegating as required by a practising  manager.

Learning Outcomes

• Know how to organise people to achieve objectives
• Know how to delegate to achieve workplace objectives

Course Outline

• The importance of planning the team’s work to achieve objectives
• Techniques for deciding the most appropriate individual to undertake the activity
• The importance of making effective and efficient use of people’s knowledge and skills, and how to achieve this
• Outline of the principles of human resource planning to assure continuity of output and quality
• Definitions of authority and power; responsibility and accountability
• Concepts of delegation and empowerment
• Process of delegation including barriers and support mechanisms
• Techniques to monitor outcomes of delegation
• Feedback, recognition and reward techniques