Types of organisational culture and how they are manifest in terms of structure of teams and management style
Concepts of values and vision and their relevance to the first line manager role
The effects of different cultures and management styles
The effect of “blame cultures” contrasted with problem solving approaches
How internal “politics” arise within organisations, and their effects,
The concept of sub-cultures, and their effective management
Definition of ethics in the work context
Alternative perceptions – value judgements
The range of cultures, beliefs and value systems
Personal ethics v. business ethics – potential for both conflict and synergy
Ethical considerations for investment, trading, competition, manufacturing, employment, etc
Social responsibilities of organisations – eg to the wider community
The costs and possible payback of using an ethical approach
“Whistle-blowing” legislation
Mission statements, business objectives, PR, briefings, community involvement as ways to communicate the organisation’s ethical values
The importance of corporate social responsibility and sustainability
The role of first line managers in enabling organisations to fulfil their social responsibility