The Training Directory

Here are some examples of the kinds of in-house programmes we have run for other companies and could run for you:

Example of a Development Programme

Performance Management

4 Days

4 x 1 day workshops run every 2 weeks to allow application of skills and knowledge to work and review of learning at subsequent modules

Workshop 1 – Leading and Motivating People

• Recognise the difference between leadership and management
• Know when and how to apply a particular leadership style in the workplace
• Assess the effects of differing leadership styles on group activities
• Recognise own preferred leadership style
• Develop trust within the team
• Understand what motivates people at work
• Understand the differences in individual motivation
• Apply appropriate motivational techniques for teams and individuals
• Develop action plan to apply learning

Workshop 2 - Managing Performance

• Review of Action Plan
• Identify and agree performance objectives
• Review progress and agree improvements
• Monitor performance against objectives
• Select appropriate methods to improve performance where necessary
• Manage the consequences of poor performance
• Develop action plan to apply learning

Workshop 3 – Reviewing Performance

• Review of Action Plan
• Identify the objectives & benefits of Performance Reviews
• Describe what makes an effective Review:
• Achieving Clarity about the Job
• Setting Goals
• Preparing for & Carrying out the Discussion
• Reviewing Performance
• Develop the core skills required for carrying out a successful discussion
• Familiarisation and practice with performance review forms
• Develop action plan to apply learning

Workshop 4 – Resolving Conflict

• Review of Action Plan
• Recognise a range of conflict situations
• Understand the ways in which conflict may develop and can be resolved
• Evaluate the effects of conflict on performance and the individual
• Observe and react to a variety of situations to minimise and resolve conflict
• Work towards the creation of a positive and harmonious work environment
• Develop action plan to apply learning

Example of Standard 1 Day Workshop

Consultative Selling Skills

• Develop a prospecting strategy
• Use appropriate strategies to secure appointments with decision makers
• Apply consultative sales techniques to identify and develop client needs
• Develop and deliver benefits effectively
• Gain commitment
• Develop action plan to apply learning

Example of ‘Essentials’ 3 Hour Workshop

Time Management

• Recognise the importance of time management to achieve objectives
• Plan appropriate goals and objectives
• Prioritise goals, objectives and tasks
• Schedule and manage tasks to completion
• Identify and minimise time wasting activities
• Develop action plan to apply learning